Please book a separate appointment for each patient. Should you not be able to attend, please let us know as soon as possible in order that the appointment can be used by someone else.
Surgeries run from 8.30 am – 11.30 am and from 2.30 pm – 5.40 pm, although times vary and some afternoon surgeries may commence at 1.30 pm. We will try to ensure that you see the doctor or health professional of your choice but please be aware that routine appointments will not be available with a specific GP if that doctor is the emergency duty doctor for the day.
Please try to book in advance whenever possible. If your problem is urgent and you need to be seen the same day, please contact the surgery at 8.30 am. If you are booked with the duty doctor, this will be to address the most pressing/urgent problem only.
Appointments outside working hours / late clinics
We offer extra appointments twice a month on Tuesday evenings from 6.30 pm to 8.00 pm and twice a month on Saturday mornings from 8.30 am to 12.00 noon. These extra appointments have been made available especially to make it easier for patients with routine problems who find it hard to get to the surgery during normal working hours. These appointments must be pre-booked. Incoming phone calls are not accepted at these times.
For security reasons, a video entry system is in use. When you arrive, please press the intercom and the receptionist will identify you and let you in.
Telephone advice from your doctor
For advice from your doctor when you do not need to be seen in person, the best time to ring is 11.45 am – 12.00 noon from Monday to Friday, unless the matter is urgent, when you should ring to speak with the duty doctor at any time.
Arranging a home visit
Please ring before 10.00 am if possible if you need to request a home visit from a GP. A doctor can see four or five people at the surgery in the time it takes to do one visit, so we ask you to come to the surgery if at all possible. The decision to carry out a home visit is a clinical one and lies with the doctor. Children can usually be brought in and can be seen more quickly than waiting for a home visit.